Salon Policies & Procedures

Book online or call the salon to make an appointment.

Ardor Salon requires 48 hours notice for cancellation. For late cancellations and no-shows, a fee of up to 100% of the scheduled service may be applied at the discretion of the stylist.

We accept cash and major credit cards for payment. Gratuities are appreciated but left at your discretion.

All services are non-refundable once they have been completed. We take pride in our work and will always do our best to ensure you leave satisfied—if you have any concerns, please let us know before leaving the salon so we can address them.

Hair extensions are final sale once they have been installed. Due to hygiene and customization, we cannot offer refunds or exchanges on extensions after installation.

If you have questions about a service or product before your appointment, we’re happy to walk you through everything so you feel confident moving forward.

As you look forward to your appointment, you may want to keep a few things in mind:

· Hair should be washed within 48 hours of your scheduled service.

· Collared shirts and high necklines should be avoided, as they can get in the way of color services and haircuts.

· If you wear necklaces or large earrings, they will need to be removed.

· Please let us know prior to your appointment if you have skin conditions or sensitivities we should be aware of.

- Your time at Ardor salon is your time, so please leave kiddos at home and enjoy some uninterrupted self-care.

- Ardor is an intimate space with limited room for guests. Please refrain from bringing companions along with you to your service.

While we encourage you to select your preferred stylist, we cannot guarantee their availability. Rest assured that all our stylists are highly skilled and committed to delivering excellent results.

Your well-being is our top priority. We maintain strict sanitation and safety protocols, including regular cleaning of tools and stations, to provide you with a safe and clean environment.

While we take every precaution to protect your belongings, we are not responsible for lost or damaged items during your visit.

By booking an appointment at Ardor Salon, you agree to adhere to these policies. We thank you for your understanding and cooperation, and we look forward to providing you with an exceptional salon experience! If you have any questions or concerns, please don't hesitate to reach out to our friendly staff.

For the safety and comfort of your pets and our patrons, please leave companion animals at home. Service animals welcome